How to Replace a Direct Drive Motor Coupler or Pump for a Whirlpool, Kenmore, etc. direct drive Washer.
1. Follow the Instructions to remove the console (cabinet) found HERE.
2. There are 2 clips that hold the pump on (identified by two hoses going to it). Pry these clips off and push the pump to the side.
3. If you need to replace the pump then remove the hoses, put them on your new part, and insert your new pump and replace the clips. (Note, this is a great opportunity to replace the motor coupler as well).
3. If you need to replace the pump then remove the hoses, put them on your new part, and insert your new pump and replace the clips. (Note, this is a great opportunity to replace the motor coupler as well).
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4. The most common part number for the pump is 3363394. Note: If you see water standing in the bottom of the cabinet it is very likely that your pump is leaking and you should replace it now.
If you need to replace your motor coupler continue on: To Replace the Coupler |
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5. The motor is now plainly visible. You will see a bunch of wires attached to the motor by a plastic plug (motor harness plug), disconnect these wires by removing that plug.
6. On some models there are additional capacitor wires which also should be removed.
7. Remove the screws fem the 2 large metal clips and then pry the clips loose starting with the bottom one. The motor will now tilt down and can be removed.
6. On some models there are additional capacitor wires which also should be removed.
7. Remove the screws fem the 2 large metal clips and then pry the clips loose starting with the bottom one. The motor will now tilt down and can be removed.
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A motor couple is pictured to the right.
8. You will see a plastic coupler piece on the motor shaft, pry it loose. (good chance one or more of the plastic pegs will be broken off). 9. In between the Motor and the gear case will be the rubber portion of the coupler (most likely badly worn) |
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10. The last piece of the coupler (another plastic piece) is located on the gear case. This piece is usually the hardest to remove and sometimes requires you to remove the motor mounting plate (held on by 2 bolts) to get to it.
11. The coupler is part number 285753A.
12. Put the new plastic coupler pieces on the gear case and the motor (you may have to tap them on, in this do it gently) until they are flush with the end of each shaft.
13. Place the rubber portion of the coupler on the gear case side. At this point you want to pay attention to where the open holes in the rubber portion are (you can turn it to a potion easy for you to see such as straight at the top) because you need to line the plastic pegs on the portion affixed to the motor with those holes and put the motor bad in place. (This may take a couple tries).
14. While keeping the motor in place and supported snap the top clip onto the motor. Then the bottom clip (the motor should hang with the top clip in place) and replace the clip screws.
15. Plug the wire harness back onto the motor (and capacitor wires).
16. Reattach the pump and reattach the pump clips.
17. Put your case back on by following the directions found HERE.
We sell both the motor coupler and the pump you need!
11. The coupler is part number 285753A.
12. Put the new plastic coupler pieces on the gear case and the motor (you may have to tap them on, in this do it gently) until they are flush with the end of each shaft.
13. Place the rubber portion of the coupler on the gear case side. At this point you want to pay attention to where the open holes in the rubber portion are (you can turn it to a potion easy for you to see such as straight at the top) because you need to line the plastic pegs on the portion affixed to the motor with those holes and put the motor bad in place. (This may take a couple tries).
14. While keeping the motor in place and supported snap the top clip onto the motor. Then the bottom clip (the motor should hang with the top clip in place) and replace the clip screws.
15. Plug the wire harness back onto the motor (and capacitor wires).
16. Reattach the pump and reattach the pump clips.
17. Put your case back on by following the directions found HERE.
We sell both the motor coupler and the pump you need!
